Order Fulfillment Intern: Cross-Functional Ops & Projects

Steelcase; Grand Rapids (MI); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Housing and relocation support

Wellbeing resources and Wellbeing Hub

Mentorship and networking

Inclusive culture and employee support

Professional development and training

Job summary

Steelcase is offering a hands-on internship in Grand Rapids as part of our Global Order Fulfillment Network. You will support daily order fulfillment activities, work across supply chain, manufacturing, and logistics teams, and gain insights into customer support and operations.

You will contribute to a summer project, develop your problem-solving and communication skills, and build relationships with leaders across Steelcase. Housing and relocation support may be provided for eligible interns.

Qualifications

• Pursuing an undergraduate degree in Business, Supply Chain, Communications, Logistics, Business Analytics, or related field.
• Active enrollment in a degree-seeking program throughout the internship.
• Willingness to learn across operations, logistics, and customer support.

Responsibilities

• Support Order Fulfillment Consultants with day-to-day activities to ensure a positive customer experience.
• Navigate end-to-end order fulfillment across supply chain, manufacturing, logistics, and delivery processes.
• Collaborate with cross-functional teams in logistics, planning, and manufacturing partners.
• Analyze processes to identify opportunities for efficiency and better customer outcomes.
• Contribute to a key summer project addressing business challenges or process improvements.
• Use tools like Excel, SAP, Smartsheet, and Steelcase systems to support objectives.
• Present recommendations and updates to leaders and stakeholders.

Skills

Written and verbal communication

Problem-solving

Empathy and EI

Cross-functional collaboration

Team-based environment

Microsoft Office

SAP/ERP experience

Presentation skills

Education

Undergraduate degree in Business / Supply Chain / Analytics

Tools

Microsoft Excel

SAP

Smartsheet

Job description

Steelcase is offering a hands-on internship in Grand Rapids as part of our Global Order Fulfillment Network. You will support daily order fulfillment activities, work across supply chain, manufacturing, and logistics teams, and gain insights into customer support and operations.

You will contribute to a summer project, develop your problem-solving and communication skills, and build relationships with leaders across Steelcase. Housing and relocation support may be provided for eligible interns.