Fulfillment Operations Coordinator

Socket.dev; Glen Burnie (MD); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Job summary

Pandora AME Operations in Glen Burnie, Maryland is seeking a Warehouse Operations Coordinator to manage the daily flow of warehouse orders from release to completion, acting as a key contact for inquiries and collaborating with Fulfillment, Inventory, Customer Experience, Merchandising, IT, and leadership to resolve issues. The role emphasizes efficient order fulfillment and continuous process improvement.

Candidates should have 1-3 years in warehouse/logistics or related fields, familiarity

Qualifications

• 1-3 years of experience in warehouse, distribution center, logistics, customer service, or order management preferred.
• Warehouse, DC, or logistics experience preferred.
• Customer service or order management experience preferred.
• Experience with ERP, WMS, TMS, RF scanners, and Microsoft Office tools preferred.

Responsibilities

• Prepare and release daily order batches in accordance with business priorities and operational capacity.
• Allocate, print, sort, and distribute orders to support efficient warehouse execution.
• Monitor order queues and batch progression throughout the day to ensure orders continue flowing through the operation without unnecessary delays.
• Proactively identify aging, stalled, or exception orders and coordinate with Fulfillment, Inventory, IT, or Customer Experience to drive timely resolution.
• Manage the shared LC Fulfillment inbox by responding to order inquiries, providing status updates, and coordinating follow-up with internal stakeholders.
• Manage exception flows, including shorted orders and other order-related issues.
• Assist with monitoring workload throughout the day and communicate changing priorities to warehouse leadership.
• Identify opportunities to improve daily processes and recommend practical solutions that enhance efficiency and customer service.

Skills

Customer service

Order management

Logistics

Tools

ERP

WMS

TMS

RF scanners

Microsoft Office

Job description

Pandora AME Operations in Glen Burnie, Maryland is seeking a Warehouse Operations Coordinator to manage the daily flow of warehouse orders from release to completion, acting as a key contact for inquiries and collaborating with Fulfillment, Inventory, Customer Experience, Merchandising, IT, and leadership to resolve issues. The role emphasizes efficient order fulfillment and continuous process improvement.

Candidates should have 1-3 years in warehouse/logistics or related fields, familiarity