Pandora Coordinator, Warehouse Operations

Pandora; Glen Burnie (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement savings

Paid time off

Employee discounts

Learning & development opportunities

Job summary

Pandora is seeking a Coordinator for Warehouse Operations in our AME Operations team in Maryland. You will coordinate daily warehouse order flow, act as a contact for inquiries, and collaborate with Fulfillment, Inventory, IT, and other teams to resolve issues impacting order fulfillment.

The role requires 1–3 years in warehouse or logistics, and familiarity with ERP, WMS, RF scanners, and Microsoft Office. On-site role with comprehensive benefits and growth opportunities.

Qualifications

• 1-3 years of experience in warehouse, distribution center, logistics, customer service, or order management.
• Experience with ERP, WMS, TMS, RF scanners and Microsoft Office preferred.
• Warehouse or logistics experience is a plus.

Responsibilities

• Prepare and release daily order batches in accordance with business priorities and capacity.
• Allocate, print, sort, and distribute orders to support warehouse execution.
• Monitor order queues to prevent delays and ensure smooth flow.
• Identify aging or stalled orders and coordinate for timely resolution.
• Manage the shared Fulfillment inbox and provide status updates.
• Handle exception flows and communicate changes to leadership.
• Assist with workload monitoring and priority adjustments.
• Suggest process improvements to boost efficiency and customer service.

Skills

ERP familiarity

WMS experience

TMS exposure

RF scanners

Microsoft Office

Tools

ERP

WMS

TMS

RF scanners

Microsoft Office

Job description

Coordinator, Warehouse Operations, Pandora AME Operations

As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About the Team:

The Pandora Operations team provides fast and accurate service to internal and external customers while closely managing operating expenses and driving continuous improvement across all areas.

As Warehouse Operations Coordinator, you will coordinate the daily flow of warehouse orders from release through completion, serving as a key point of contact for order inquiries and partnering with Fulfillment, Inventory, Customer Experience, Merchandising, IT, and warehouse leadership to resolve issues impacting order fulfillment.

Your Role as a Coordinator, Warehouse Operations:

• Prepare and release daily order batches in accordance with business priorities and operational capacity.


• Allocate, print, sort, and distribute orders to support efficient warehouse execution.


• Monitor order queues and batch progression throughout the day to ensure orders continue flowing through the operation without unnecessary delays.


• Proactively identify aging, stalled, or exception orders and coordinate with Fulfillment, Inventory, IT, or Customer Experience to drive timely resolution.


• Manage the shared LC Fulfillment inbox by responding to order inquiries, providing status updates, and coordinating follow-up with internal stakeholders.


• Manage exception flows, including shorted orders and other order-related issues.


• Assist with monitoring workload throughout the day and communicate changing priorities to warehouse leadership.


• Identify opportunities to improve daily processes and recommend practical solutions that enhance efficiency and customer service.

Craft your career with us if you have:

• 1-3 years of experience in warehouse, distribution center, logistics, customer service, or order management preferred.


• Warehouse, DC, or logistics experience preferred.


• Customer service or order management experience preferred.


• Experience with ERP, WMS, TMS, RF scanners, and Microsoft Office tools preferred.

Our Benefits & Perks:

At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off. Visitour