Fulfillment & Logistics Operations Coordinator (6-Month Contract)

Techead; South Bend (IN); Hybrid; USD 23,000 - 26,000; Full time

Job summary

TECHEAD is seeking an Admin/Clerical - Operations Coordinator for a 6-month contract in South Bend, IN. The role involves coordinating fulfillment, shipments, and inventory for customer materials and promotional items from the main office.

The successful candidate will partner with internal stakeholders, manage ERP-tracked shipments, maintain accurate inventory, and ensure timely deliveries while handling daily administrative duties in a fast-paced environment.

Qualifications

• Minimum of 2 years of experience in operations, shipping, logistics, fulfillment, inventory, or administrative support.
• Strong organizational and time management skills with exceptional attention to detail.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Outlook, Excel, and standard business applications.
• Proven experience maintaining data, trackers, reports, and inventory records.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Demonstrated history of reliability, punctuality, and professional workplace conduct.

Responsibilities

• Manage daily fulfillment and shipping operations from the primary office location.
• Coordinate with UPS and other third-party logistics partners to ensure scheduled pickups are completed on time.
• Maintain accurate inventory counts for product samples, marketing materials, packaging supplies, office/IT equipment, and company assets.
• Monitor packaging and shipping supply levels and proactively reorder materials to prevent operational disruptions.
• Enter, track, and maintain shipment information within the internal ERP system.
• Monitor orders and shipments through portal systems to ensure timely delivery and prompt issue resolution.
• Track local IT equipment inventory and communicate supply or replacement needs to appropriate teams.
• Investigate and resolve shipping, inventory, fulfillment, and administrative issues as they arise.
• Maintain operational reports, trackers, and records with a high degree of accuracy.
• Support the Operations team with special projects, process improvement, and day-to-day duties as needed.

Skills

Operations coordination

Shipping & fulfillment

Inventory management

Attention to detail

Time management

Verbal communication

Microsoft Outlook

Excel

ERP familiarity

Independent work

Tools

Microsoft Outlook

Excel

ERP systems

Job description

TECHEAD is seeking an Admin/Clerical - Operations Coordinator for a 6-month contract in South Bend, IN. The role involves coordinating fulfillment, shipments, and inventory for customer materials and promotional items from the main office.

The successful candidate will partner with internal stakeholders, manage ERP-tracked shipments, maintain accurate inventory, and ensure timely deliveries while handling daily administrative duties in a fast-paced environment.