Admin/Clerical – Operations Coordinator TECHEAD

Techead; South Bend (IN); Hybrid; USD 23,000 - 26,000; Full time

Job summary

TECHEAD is seeking an Admin/Clerical - Operations Coordinator for a 6-month contract in South Bend, IN. The role involves coordinating fulfillment, shipments, and inventory for customer materials and promotional items from the main office.

The successful candidate will partner with internal stakeholders, manage ERP-tracked shipments, maintain accurate inventory, and ensure timely deliveries while handling daily administrative duties in a fast-paced environment.

Qualifications

• Minimum of 2 years of experience in operations, shipping, logistics, fulfillment, inventory, or administrative support.
• Strong organizational and time management skills with exceptional attention to detail.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Outlook, Excel, and standard business applications.
• Proven experience maintaining data, trackers, reports, and inventory records.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Demonstrated history of reliability, punctuality, and professional workplace conduct.

Responsibilities

• Manage daily fulfillment and shipping operations from the primary office location.
• Coordinate with UPS and other third-party logistics partners to ensure scheduled pickups are completed on time.
• Maintain accurate inventory counts for product samples, marketing materials, packaging supplies, office/IT equipment, and company assets.
• Monitor packaging and shipping supply levels and proactively reorder materials to prevent operational disruptions.
• Enter, track, and maintain shipment information within the internal ERP system.
• Monitor orders and shipments through portal systems to ensure timely delivery and prompt issue resolution.
• Track local IT equipment inventory and communicate supply or replacement needs to appropriate teams.
• Investigate and resolve shipping, inventory, fulfillment, and administrative issues as they arise.
• Maintain operational reports, trackers, and records with a high degree of accuracy.
• Support the Operations team with special projects, process improvement, and day-to-day duties as needed.

Skills

Operations coordination

Shipping & fulfillment

Inventory management

Attention to detail

Time management

Verbal communication

Microsoft Outlook

Excel

ERP familiarity

Independent work

Tools

Microsoft Outlook

Excel

ERP systems

Job description

Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract (6 Months) position - Admin/Clerical - Operations Coordinator / South Bend IN - (JOB-22710). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.comor onGlassdoor

Job Details:

Title: Admin/Clerical - Operations Coordinator
Location: South Bend, IN
Compensation: $17 - $19 /per Hour
Work Type: Contract (6 Months)
Work Location: On-Site

Job Description:

Schedule: Monday Friday, 8:00 AM 5:00 PM (Includes a 1-hour unpaid lunch break)

The Operations Coordinator is responsible for the fulfillment, assembly, and distribution of customer marketing materials, product sample literature, and promotional merchandise from our main office. Because these materials are often the primary touchpoint customers have with our organization, this role is instrumental in delivering a professional and positive brand experience. The successful candidate will partner closely with internal stakeholders across the business to coordinate fulfillment needs, manage inventory, ensure shipment accuracy, and support administrative and operational activities. The ideal candidate is highly organized, detail-oriented, dependable, and thrives in a fast-paced environment while balancing multiple priorities.

Key Responsibilities

• Manage daily fulfillment and shipping operations from the primary office location.

• Coordinate with UPS and other third-party logistics partners to ensure scheduled pickups are completed on time.

• Maintain accurate inventory counts for product samples, marketing materials, packaging supplies, office/IT equipment, and company assets.

• Monitor packaging and shipping supply levels and proactively reorder materials to prevent operational disruptions.

• Enter, track, and maintain shipment information within the internal ERP system.

• Monitor orders and shipments through portal systems to ensure timely delivery and prompt issue resolution.

• Track local IT equipment inventory and communicate supply or replacement needs to appropriate teams.

• Investigate and resolve shipping, inventory, fulfillment, and administrative issues as they arise.

• Maintain operational reports, trackers, and records with a high degree of accuracy.

• Support the Operations team with special projects, process improvement, and day-to-day duties as needed.

Required Skills & Experience

• Minimum of 2 years of experience in operations, shipping, logistics, fulfillment, inventory, or administrative support.

• Strong organizational and time management skills with exceptional attention to detail.

• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

• Excellent written and verbal communication skills.

• Proficiency with Microsoft Outlook, Excel, and standard business applications.

• Proven experience maintaining data, trackers, reports, and inventory records.

• Strong problem‑solving skills and the ability to work independently with minimal supervision.

• Demonstrated history of reliability, punctuality, and professional workplace conduct.

Preferred Qualifications

• Experience working with ERP systems and shipment tracking platforms.

• Previous inventory control or warehouse support experience.

• Experience coordinating directly with external shipping and logistics providers.

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visitwww.techead.com.

No second parties will be accepted.