Logistics & Inventory Coordinator: Global Fulfillment

LanceSoft Inc; City of Schenectady (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A respected workforce solutions provider is seeking a candidate for a role focused on warranty order fulfillment, export shipment management, and customer service portal administration. The ideal applicant will have an associates degree and experience with Oracle and Salesforce.com, ensuring efficient order management and strong customer focus. Candidates should be organized, self-starters with excellent communication skills, especially within engineering and manufacturing environments.

Qualifications

• Associates degree in Business or Operations; Bachelor’s degree preferred.
• Experience with Oracle, Salesforce.com, and Microsoft Office applications.
• Familiarity with Logistics and International Trade Control regulations.
• Exceptional focus on customer fulfillment.
• Well organized, independent self-starter with ability to multi-task.
• Strong verbal, written and interpersonal communication skills.

Responsibilities

• Process warranty order and RMA requests in Oracle.
• Initiate and execute export shipment requests.
• Manage field service tooling inventory and Carnet requests.
• Administer Customer Service Portal and field issue management.
• Manage sales order entry and invoicing.
• Support sourcing teams with Oracle data entry.

Skills

Oracle

Salesforce.com

Microsoft Office

Logistics regulations

Customer fulfillment focus

Education

Associates degree in Business or Operations

Bachelor’s degree preferred

Job description

A respected workforce solutions provider is seeking a candidate for a role focused on warranty order fulfillment, export shipment management, and customer service portal administration. The ideal applicant will have an associates degree and experience with Oracle and Salesforce.com, ensuring efficient order management and strong customer focus. Candidates should be organized, self-starters with excellent communication skills, especially within engineering and manufacturing environments.