Fulfillment Lead: Elevate Stock & Service

Williams-Sonoma Inc.; Town of Amherst (NY); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discount on brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Cross-brand opportunities

Online learning resources

Descrizione del lavoro

Williams-Sonoma, Inc. seeks a Lead, Stock/Fulfillment to model customer engagement, drive brand storytelling through a home lifestyle experience, and uphold operational standards protecting the brand image.

You will guide the team to maximize productivity and ensure efficient stock and order fulfillment across channels. The role emphasizes coaching performance, managing back-of-house functions, and executing accurate inventory and shipping processes with a focus on delivering exceptional service

Competenze

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others.
• Background check required.
• 1-3 years retail sales experience with management experience preferred.
• 1-2 years home related or specialty experience preferred.

Mansioni

• Oversees back of house operations: omni/fulfillment, receiving, shipping, inventory, stockroom standards.
• Executes customer fulfillment across all channels using BOPIS, Home Delivery, Installation to meet needs while protecting brand image.
• Models, trains and coaches productivity and performance related to fulfillment and stockroom standards.
• Manages shipping and processing stations, product staging areas and supplies for efficient packing.
• Performs audits and reconciliations to minimize loss and ensure accuracy.
• Maintains a fair, respectful environment in line with People First philosophy.

Conoscenze

Communication

Organization

Leadership

Influence

Descrizione del lavoro

Williams-Sonoma, Inc. seeks a Lead, Stock/Fulfillment to model customer engagement, drive brand storytelling through a home lifestyle experience, and uphold operational standards protecting the brand image.

You will guide the team to maximize productivity and ensure efficient stock and order fulfillment across channels. The role emphasizes coaching performance, managing back-of-house functions, and executing accurate inventory and shipping processes with a focus on delivering exceptional service