Fulfillment Center Site Leader: Lean Ops & Growth

Amazon; American Fork (UT); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon in Utah is seeking a Site Leader to drive budgetary, people development and operations objectives within the Fulfillment Center. Lead a team of Operations and Area Managers, coach staff and build leadership bench strength while ensuring safety and customer experience.

The role emphasizes Lean initiatives, cross-functional collaboration with HR, Finance and Facilities, and accountability for performance across inbound or outbound operations.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of direct management experience.
• 3+ years of performance metrics, process improvement or lean techniques experience.
• Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations.

Responsibilities

• Drive quality initiatives and Lean changes to help the FC meet business plans.
• Oversee safety, quality, performance and customer experience for Inbound or Outbound operations.
• Set clear expectations for Operations and Area Managers; measure performance and provide feedback.
• Spearhead ideas with Ops Managers and translate them into improvement plans.
• Share best practices across departments and shifts.
• Collaborate with HR, Finance, Facilities, Safety, IT and others to secure resources for projects.

Skills

Team leadership

Lean techniques

Performance metrics

Staffing & performance management

Education

Bachelor's degree or equivalent

5+ years of direct management experience

3+ years of lean/process improvement experience

Staffing lifecycle experience

Job description

Amazon in Utah is seeking a Site Leader to drive budgetary, people development and operations objectives within the Fulfillment Center. Lead a team of Operations and Area Managers, coach staff and build leadership bench strength while ensuring safety and customer experience.

The role emphasizes Lean initiatives, cross-functional collaboration with HR, Finance and Facilities, and accountability for performance across inbound or outbound operations.