Fulfillment Center Site Leader: Drive Ops Excellence

Amazon; Phoenix (AZ); On-site; USD 150,000 - 202,000; Full time

Job summary

Amazon is seeking a Site Leader to oversee a large Fulfillment Center in the United States. This senior role manages 1,000+ salaried and hourly employees, driving strategy, budget, safety, productivity and customer experience.

You will mentor leaders, recruit talent, and coordinate with HR, Finance, Safety and IT to deliver peak performance. The ideal candidate has 7+ years in global supply chain or related operations, Bachelor's degree or higher, and proven leadership in lean process

Qualifications

• Bachelor's degree or Advanced Degree.
• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

Responsibilities

• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations.
• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning.
• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable.
• Mentors and develops leaders and staff.
• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
• Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives.

Skills

Leadership

Operations management

Lean methodologies

Performance metrics

Staffing & hiring

Education

Bachelor's degree or Advanced Degree

Job description

Amazon is seeking a Site Leader to oversee a large Fulfillment Center in the United States. This senior role manages 1,000+ salaried and hourly employees, driving strategy, budget, safety, productivity and customer experience.

You will mentor leaders, recruit talent, and coordinate with HR, Finance, Safety and IT to deliver peak performance. The ideal candidate has 7+ years in global supply chain or related operations, Bachelor's degree or higher, and proven leadership in lean process