Fulfillment Center Site Leader — Ops, People & Growth

Amazon; Porter (TX); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Parental Leave

Job summary

Amazon is seeking a Site Leader to oversee operations of a Fulfillment Center, manage a large team of salaried and hourly staff, drive safety, productivity, and customer experience, and mentor leaders across the site.

You will plan 3, 6, and 12 month strategies, collaborating with HR, Finance, Maintenance, and IT to deliver cost savings and process improvements while balancing strategy with hands-on execution.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years of direct management experience across salaried, hourly, and agency workforce.
• Proven track record of delivering performance and financial results in high-pressure environments.
• Experience with performance metrics, process improvement, and Lean methodologies.
• Experience with full lifecycle staffing: interviewing, hiring, performance management, promotions, terminations.
• Strong analytical capability; able to dig into data and drive solutions.
• Excellent communication skills in English; both written and verbal.
• Experience managing third-party resources regionally/nationally.
• Experience managing a contingent workforce during peak seasons.

Responsibilities

• Owns and delivers the operational budget for functional area including safety, productivity, financial and labor planning.
• Leads long-term planning (3, 6, 12 months) with labor planning, rate forecasting, and peak-season planning.
• Drives continuous improvement projects to optimize operations and meet business objectives.
• Collaborates with leaders across the network to share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Sets clear goals for Operations and Area Managers; monitors performance and provides feedback.
• Mentors and develops leaders and staff; participates in recruiting and promotions.
• Works with HR, Finance, Maintenance Engineering, Safety, IT to secure resources for projects.

Skills

Management experience

Lean methodologies

Analytical skills

Communication skills

Staffing lifecycle

Third-party resources

Contingent workforce

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Site Leader to oversee operations of a Fulfillment Center, manage a large team of salaried and hourly staff, drive safety, productivity, and customer experience, and mentor leaders across the site.

You will plan 3, 6, and 12 month strategies, collaborating with HR, Finance, Maintenance, and IT to deliver cost savings and process improvements while balancing strategy with hands-on execution.