Fulfillment Center Process Assistant: Ops Support & Safety

Amazon; Kentucky; On-site; USD 54,000 - 58,000; Full time

Job summary

Amazon.com Services LLC is hiring a Process Assistant to support Area Managers across Fulfillment Center operations. The role involves labor allocation, leading meetings, assigning duties, and ensuring smooth daily production in multiple areas.

The position requires 1+ year of Office experience, a high school diploma, and flexibility to work weekends, nights, and holidays. You will help train associates, monitor safety, and contribute to continuous improvement initiatives.

Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Responsibilities

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Skills

Interpersonal skills

Problem solving

Analytical skills

Communication skills

Leadership ability

Education

High school diploma or equivalent

Education beyond High School

Tools

Microsoft Office

Job description

Amazon.com Services LLC is hiring a Process Assistant to support Area Managers across Fulfillment Center operations. The role involves labor allocation, leading meetings, assigning duties, and ensuring smooth daily production in multiple areas.

The position requires 1+ year of Office experience, a high school diploma, and flexibility to work weekends, nights, and holidays. You will help train associates, monitor safety, and contribute to continuous improvement initiatives.