Fulfillment Center Operations Leader — Night Shift

QVC, Inc.; Town of Bethlehem (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health care benefits from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking an Operations Manager to support inbound/outbound operations from our Bethlehem, PA site with relocation assistance available.

You will build initial teams, establish procedures, and lead Area Managers and hourly staff to maintain inventory accuracy and on-time fulfillment. The role includes strategic planning, team development, and driving safety, quality, cost, and delivery improvements across the warehouse.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or related field.
• 4+ years of management experience in fulfillment center/warehouse operations.
• Experience managing 50+ employees.
• At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.
• Experience using Kaizens or process improvement

Responsibilities

• Build the initial teams, establishing procedures, metrics and processes.
• Lead a team of Area Managers and hourly associates.
• Develop and administer operational procedures for shipments, inventory accuracy and handling.
• Guide strategic planning and forecasting.
• Develop teammates for career progression and learning.
• Improve safety, quality, cost and delivery while growing capabilities within the warehouse.
• Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and insights.
• Champion a customer-focused mentality across the team.

Skills

Management experience

Team leadership

Receiving / Inventory / Fulfillment

Kaizen / Process Improvement

WMS familiarity

Education

Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or related field

Tools

Warehouse Management System (WMS)

Job description

QVC Group, Inc. is seeking an Operations Manager to support inbound/outbound operations from our Bethlehem, PA site with relocation assistance available.

You will build initial teams, establish procedures, and lead Area Managers and hourly staff to maintain inventory accuracy and on-time fulfillment. The role includes strategic planning, team development, and driving safety, quality, cost, and delivery improvements across the warehouse.