Fulfillment Associate: Forklift-Certified & Customer-Focused

Lowe's; Gun Barrel City (TX); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Lowe's in Gun Barrel City, TX, is seeking a customer-focused team member to pick, stage, and fulfill customer orders with accuracy and pace.

You will use basic retail tech, maintain safe staging areas, and collaborate with store leadership to resolve issues. A Counterbalance Forklift/Order Picker/Narrow Aisle Reach Truck certification is required; training provided if not already certified.

Qualifications

• 6 months of basic computer use.
• 6 months of using retail tech such as smartphones/tablets.
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) if not already held.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative tasks, audits, and readiness tasks; report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology use

Powered equipment certification

Education

High school diploma or GED

Job description

Lowe's in Gun Barrel City, TX, is seeking a customer-focused team member to pick, stage, and fulfill customer orders with accuracy and pace.

You will use basic retail tech, maintain safe staging areas, and collaborate with store leadership to resolve issues. A Counterbalance Forklift/Order Picker/Narrow Aisle Reach Truck certification is required; training provided if not already certified.