Fulfillment Associate: Forklift-Certified & Customer-Focused

Lowe's; Weaverville (NC); On-site; USD 21,000 - 23,000; Full time

Job summary

Lowe's is seeking a motivated associate in the United States to pick, stage, and fulfill customer orders with accuracy and speed. You will deliver excellent service, validate orders, and connect customers with the right associates when needed, while maintaining safe staging areas.

The role requires forklift, order picker, and narrow aisle reach truck certification or the ability to obtain it. You will use the Orders App to support inventory accuracy and work with leadership to resolve short

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

Smartphones/Tablets

Job description

Lowe's is seeking a motivated associate in the United States to pick, stage, and fulfill customer orders with accuracy and speed. You will deliver excellent service, validate orders, and connect customers with the right associates when needed, while maintaining safe staging areas.

The role requires forklift, order picker, and narrow aisle reach truck certification or the ability to obtain it. You will use the Orders App to support inventory accuracy and work with leadership to resolve short