Forklift-Certified Fulfillment Associate

Lowe's; Lake Havasu City (AZ); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Lowe's stores are looking for a customer-focused associate to pick, stage, and fulfill orders accurately, while maintaining clean staging areas and safe operations. You will validate orders, assist customers, and operate powered equipment with proper certification.

This role emphasizes teamwork, strong communication, and flexibility to support store needs. Your duties include inventory support via the Orders App and routine audits, with potential additional responsibilities as required by the

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's stores are looking for a customer-focused associate to pick, stage, and fulfill orders accurately, while maintaining clean staging areas and safe operations. You will validate orders, assist customers, and operate powered equipment with proper certification.

This role emphasizes teamwork, strong communication, and flexibility to support store needs. Your duties include inventory support via the Orders App and routine audits, with potential additional responsibilities as required by the