Fulfillment Associate: Forklift-Certified & Customer-Driven

Lowe's; Whitehall (Lehigh County); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's in the United States is hiring for a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed. You will operate safety-certified equipment and support inventory accuracy while delivering friendly, customer-focused service.

Candidates should have at least 6 months experience with computers and with common retail technology; forklift certification is required (or obtained after hire). This role emphasizes teamwork, safety, and reliability.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information
• 6 months of experience using common retail technology such as smartphones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates
• Operate and maintain certification for powered equipment and follow all safety requirements
• Support inventory accuracy by using the Orders App and maintaining SIMS compliance, partnering with leadership to resolve short picks
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly
• Achieve daily responsibilities with a customer-first mindset and strong communication and teamwork
• May be assigned other duties to support business needs

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High school diploma or GED

Job description

Lowe's in the United States is hiring for a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed. You will operate safety-certified equipment and support inventory accuracy while delivering friendly, customer-focused service.

Candidates should have at least 6 months experience with computers and with common retail technology; forklift certification is required (or obtained after hire). This role emphasizes teamwork, safety, and reliability.