Certified Fulfillment Associate (Forklift/Order Picker)

Lowe's; Dothan (AL); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Lowe's is seeking a dedicated team member in a customer-first environment to pick, stage, and fulfill orders while maintaining safe, organized staging areas. You will leverage retail tech and apps to ensure accuracy and support inventory control, with a strong emphasis on safety and teamwork.

The role requires forklift and related equipment certifications, a basic computer skill set, and the ability to engage customers by answering questions and connecting them to the right associates.

Qualifications

• Minimum 6 months of computer use.
• 6 months of experience with common retail technology (smartphones/tablets).
• Powered equipment certification required (or to be obtained).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance, Partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks and report safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail tech experience

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's is seeking a dedicated team member in a customer-first environment to pick, stage, and fulfill orders while maintaining safe, organized staging areas. You will leverage retail tech and apps to ensure accuracy and support inventory control, with a strong emphasis on safety and teamwork.

The role requires forklift and related equipment certifications, a basic computer skill set, and the ability to engage customers by answering questions and connecting them to the right associates.