Fuel Delivery Dispatcher

Pacific States Petroleum, Inc.; Norwalk (CA); On-site; USD 68,000 - 83,000; Full time

Job summary

Pacific States Petroleum, Inc. is seeking a Fuel Delivery Dispatcher to be the central hub of our logistics operations in California. You will ensure drivers and customers receive timely support, coordinate routes, and maintain clear communications across the team.

The role requires attention to detail, ability to multitask, and a commitment to safety and efficiency. We offer a full-time salary with growth opportunities for a results-driven problem-solver.

Qualifications

• Experience as a dispatcher or driver with Class A/B license.
• Ability to manage multiple tasks under pressure.
• Strong communication and professional phone etiquette.
• Proficiency in MS Office and quick learning of new software.

Responsibilities

• Route management for 5-10 drivers with real-time adjustments.
• Monitor progress, time/attendance, and coordinate with account managers.
• Serve as the primary contact for customers and drivers, handling requests and issues.
• Promote a positive safety culture and improve driver productivity.
• Monitor fuel prices and loading preferences; assist data collection for incentive pay.

Skills

Dispatcher exp

Multi-tasking

Phone etiquette

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Schedule Night Shift Start Time 2:00 PM - Thursday through Monday.

Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you.

Job Description

As a Fuel Delivery Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Your responsibilities will include:

Route Management

Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.

Operational Oversight

Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.

Customer and Driver Support

Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.

Safety & Efficiency

Actively promote a positive safety culture and work to improve the productivity of our driving staff.

Data & Reporting

Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.

Qualifications

Required

Previous experience as a dispatcher or a Class A/B driver.

Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.

Excellent communication skills with professional phone etiquette.

Proficiency in Microsoft Office and the ability to quickly learn new software.

• A high school diploma or equivalent
• Other duties as needed or assigned

Preferred

Knowledge of the Southern CaliforniaArea geography is a significant plus.

Compensation

This is a full-time, salaried position with a starting pay of $75,000 annually, depending on experience.