Fuel Delivery Dispatcher

Pacific States Petroleum; Norwalk (CA); On-site; USD 68,000 - 83,000; Full time

Job summary

Pacific States Petroleum, Inc. in California is hiring a Fuel Delivery Dispatcher to coordinate routes and support drivers and customers. The role is full-time with a nightly schedule starting at 2:00 PM, Thursday through Monday, and offers a salaried position with competitive compensation.

You will manage daily routes for 5–10 drivers, monitor progress, handle incidents, and work with account managers to ensure safety and efficiency while supporting data collection for incentive programs.

Qualifications

• Previous experience as a dispatcher or driver.
• Ability to multitask and stay composed under pressure.
• Excellent communication and phone etiquette.
• Proficiency with Microsoft Office and quick learning of new software.
• High school diploma or equivalent.

Responsibilities

• Route management for 5-10 drivers with real-time adjustments.
• Monitor driver progress, time/attendance, and coordinate with account managers.
• Serve as primary contact for customer and driver communications.
• Promote safety culture and improve productivity.
• Monitor fuel prices and data for incentive pay programs.

Skills

Dispatcher experience

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Fuel Delivery Dispatcher

Schedule Night Shift Start Time 2:00 PM - Thursday through Monday.

Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you.

Job Description

As a Fuel Delivery Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Your responsibilities will include:

• Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.
• Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.
• Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.
• Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff.
• Data & Reporting: Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.

Qualifications

Required:

• Previous experience as a dispatcher or a Class A/B driver.
• Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.
• Excellent communication skills with professional phone etiquette.
• Proficiency in Microsoft Office and the ability to quickly learn new software.
• A high school diploma or equivalent.

• Other duties as needed or assigned

Preferred:

• Knowledge of the Southern CaliforniaArea geography is a significant plus.

Compensation

This is a full-time, salaried position with a starting pay of $75,000 annually, depending on experience.

Direct applicants only. We do not accept unsolicited resumes from third-party recruiters, staffing agencies, or search firms. Any unsolicited resumes, including those submitted to hiring managers or our general careers email, will be considered the property of Pacific States Petroleum Inc. Submission of an unsolicited resume does not create a formal relationship and will not obligate Pacific States Petroleum Inc. to pay any fee should we hire the candidate.