Fuel Delivery Dispatcher

Pacific States Petroleum; San Jose (CA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

PTO

Medical, Dental, Vision coverage

Employee-owned company

401K with company match

FSA Account

Job summary

Pacific States Petroleum, Inc. is seeking a Fuel Delivery Dispatcher for our San Jose Yard. You will be the central hub ensuring drivers and customers receive seamless logistics support in a fast-paced environment.

This full-time role offers a day shift, with a starting salary of $75,000 annually. Responsibilities include route management for 5–10 drivers, overseeing driver time and attendance, and serving as the main contact for customer and driver communications.

Qualifications

• Previous experience as a dispatcher or a Class A/B driver.
• Ability to multitask and stay calm under pressure.
• Excellent communication, professional phone etiquette.
• Proficiency with Microsoft Office and quick learning of new software.
• High school diploma or equivalent.

Responsibilities

• Route Management: determine and manage daily routes for 5–10 drivers, with real-time adjustments.
• Operational Oversight: monitor driver progress, manage time/attendance, and coordinate daily activities with account managers.
• Customer and Driver Support: serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.
• Safety & Efficiency: promote a positive safety culture and work to improve the productivity of our driving staff.
• Data & Reporting: monitor fuel prices and loading preferences and assist with data collection for incentive pay programs.

Skills

Dispatcher experience

Multitasking

Communication skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Fuel Delivery Dispatcher - San Jose Yard

Schedule: Monday through Friday, day shift

Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you.

Job Description

As a Fuel Delivery Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Your responsibilities will include:

• Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.

• Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.

• Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.

• Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff.

• Data & Reporting: Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.

Qualifications

Required:

• Previous experience as a dispatcher or a Class A/B driver.

• Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.
• Excellent communication skills with professional phone etiquette.
• Proficiency in Microsoft Office and the ability to quickly learn new software.
• A high school diploma or equivalent.

• Other duties as needed or assigned

Preferred:

• Knowledge of the San Jose and Bay Area geography is a significant plus.

Compensation & Benefits

• This is a full-time, salaried position with a starting pay of $75,000 annually.
• 100% Employee Owned and Operated Company
• 100% Paid Employee Benefits (Medical, Dental, Vision, Life Insurance)
• Voluntary Benefits available (STD, LTD, Accident Plan)
• PTO
• 401K with 3% contribution after 6 months
• FSA Account

Direct applicants only. We do not accept unsolicited resumes from third-party recruiters, staffing agencies, or search firms. Any unsolicited resumes, including those submitted to hiring managers or our general careers email, will be considered the property of Pacific States Petroleum Inc. Submission of an unsolicited resume does not create a formal relationship and will not obligate Pacific States Petroleum Inc. to pay any fee should we hire the candidate.