Fuel Cell Field Service Technician - On-Site Troubleshooting

PLUG POWER INC; Liberty (MO); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off

Holidays

Wellness Reimbursement Program

Tuition Reimbursement

Fertility and Family Building Benefit

Employee Referral program

Employee Assistance Program

Job summary

PLUG POWER INC is seeking a Field Service Technician to support fuel cell products in electric lift trucks at customer sites. You will perform preventative maintenance, diagnose issues, and implement field retrofits and upgrades to ensure reliable operation.

The role requires strong electrical/mechanical skills, safe work practices, and clear communication with customers and internal teams. Occasional travel and on-site work are expected as part of the job responsibilities.

Qualifications

• Minimum 3+ years of direct mechanical and electrical troubleshooting experience.
• High school diploma or equivalent with technical electrical coursework.
• Valid driver’s license with clean driving record.

Responsibilities

• Maintain and service fuel cells at customer sites.
• Perform diagnostics, troubleshooting, and evaluations to support fleet maintenance at a location.
• Carry out field retrofits and software/hardware upgrades to existing fuel cells.
• Provide on-call and emergency support to customers as required.
• Purchase tools, equipment, and parts for service.
• Support high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquids, and fueling systems as needed.
• Communicate fuel cell performance and field maintenance feedback to regional reps.
• Complete incident reports, service logs, and site documentation.
• Uphold safety procedures and travel as needed.
• Represent Plug Power professionally in all encounters.

Skills

Electrical troubleshooting

Mechanical aptitude

Communication skills

Time management

Independent work

Safety procedures

Education

High school diploma with technical electrical coursework

Tools

Word

PowerPoint

Excel

Outlook

Job description

PLUG POWER INC is seeking a Field Service Technician to support fuel cell products in electric lift trucks at customer sites. You will perform preventative maintenance, diagnose issues, and implement field retrofits and upgrades to ensure reliable operation.

The role requires strong electrical/mechanical skills, safe work practices, and clear communication with customers and internal teams. Occasional travel and on-site work are expected as part of the job responsibilities.