Fuel Cell Field Service Technician

PLUG POWER INC; Adairsville (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

PLUG POWER INC in Adairsville, GA is seeking a Field Service Technician to support fuel cell products in electric lift trucks. You will perform preventative maintenance, diagnose and repair breakdowns, install and service fuel cells at customer sites, and handle parts orders and service documentation.

The role requires strong electrical/mechanical troubleshooting, a valid driver license, ability to lift 50 pounds, and excellent communication with customers.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Knowledge of lift truck operation and applications is highly preferred.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Perform other duties as assigned.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Diagnostics

Communication skills

Time management

Safety procedures

Lift truck knowledge

Driver's license

Education

High school diploma or equivalent with technical electrical coursework

Three or more years of direct mechanical/electrical troubleshooting experience

Tools

Tools provided by company

Job description

PLUG POWER INC in Adairsville, GA is seeking a Field Service Technician to support fuel cell products in electric lift trucks. You will perform preventative maintenance, diagnose and repair breakdowns, install and service fuel cells at customer sites, and handle parts orders and service documentation.

The role requires strong electrical/mechanical troubleshooting, a valid driver license, ability to lift 50 pounds, and excellent communication with customers.