FT Systems Specialist, Middle School

Technology Center; Manheim (PA); On-site; USD 54,000 - 75,000; Full time

Job summary

Manheim Central School District is seeking a FT Systems Specialist to provide hands-on IT support across Windows-based systems, cloud services, and AV setups in a dynamic educational environment. You will help secure data, deploy updates, and assist with network and classroom tech in both staff and student environments.

The role emphasizes cybersecurity hygiene, collaboration with IT staff, and safe handling of equipment in a school setting, with a 12-month term and potential after-hours on-site

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Minimum of 2-3 years of experience in IT support, ideally in an educational or business environment.
• Proficiency in Windows OS administration; familiarity with macOS, iOS, Android, and Linux.
• Basic networking knowledge; experience with maintaining enterprise environments.
• Experience with cloud platforms such as Microsoft Azure/365 and Google Workspace.
• Knowledge of educational software and systems and managing/projectors/AV equipment including Zoom.

Responsibilities

• Assist students, teachers, and administrators with technology-related issues; provide patient, clear guidance in person, on the phone, or remotely.
• Install, configure, and maintain devices and systems (Windows, macOS, iOS, Android, Linux) and apply security patches.
• Maintain and troubleshoot network infrastructure; configure routers, switches, and wireless systems; monitor security settings.
• Support Microsoft and Google cloud environments; manage user accounts and data migrations.
• Keep detailed records of tickets, inventory, and maintenance; conduct basic staff training on technology use.
• Collaborate with IT staff, vendors, and admins on upgrades and security practices.
• Independently lift/transport equipment up to 50 lbs; up to 100 lbs with assistance; adhere to safety protocols.

Skills

Windows OS administration

Cross-platform support

Basic networking

Azure/Microsoft 365

Google Workspace

Educational software knowledge

Projectors/AV systems

Zoom

Cybersecurity awareness

User support/communication

Education

Associate's degree

Bachelor's degree

Tools

Azure / Microsoft 365

Google Workspace

Zoom

Antivirus / endpoint protection tools

Job description

FT Systems Specialist, Middle School

Manheim Central School District Technology Center - Manheim, Pennsylvania Open in Google Maps

Job Details

Job ID: 5958269

Application Deadline: Posted until filled

Posted: Oct 13, 2026 4:00 AM (UTC)

Starting Date: To Be Determined

Job Description

The Systems Specialist is a dedicated and versatile part of the Manheim Central IT team.

In this hands-on role, the systems specialist will provide comprehensive technical support ensuring seamless operation of the diverse technology ecosystem. The ideal candidate thrives in a dynamic educational setting, possesses strong problem-solving skills, and has a passion for empowering users through reliable technology. The primary focus will be on Windows-based systems while supporting a mix of operating systems and specialized hardware, including networking, security, cloud services, and audiovisual equipment.

This position also plays a frontline role in maintaining cybersecurity hygiene across district systems — helping to protect sensitive data, ensure compliance with privacy regulations, and reduce risks through proactive monitoring and secure practices. This position requires physical capability for equipment installation and maintenance, as well as the ability to work collaboratively in a thriving environment.

ESSENTIAL FUNCTIONS:

User Support: Assist students, teachers, and administrators with technology-related issues, including troubleshooting hardware, software, and connectivity problems. Provide patient, clear guidance in person, via phone, or through remote tools to minimize disruptions to learning and operations. Educate users on safe computing practices, phishing awareness, and district security policies as part of daily support interactions.

System Maintenance and Installation: Install, configure, and maintain a wide range of devices and systems, including Windows, Apple, Android, and Linux systems. This includes deploying updates, performing repairs, and ensuring compatibility across platforms. Apply security patches promptly, maintain antivirus/endpoint protection tools, and ensure devices are configured according to district security standards.

Network Maintenance and Installation: Maintain and troubleshoot network infrastructure to ensure reliable connectivity. Key tasks include configuring and monitoring devices like routers, switches, and wireless systems, resolving connectivity issues, supporting security systems, and assisting users with network access. This role requires foundational networking knowledge, problem-solving skills, and the ability to perform basic installations and maintenance. Assist with monitoring firewall, content filter, and wireless security settings. Escalate suspicious activity or potential breaches to senior staff.

Cloud and Application Management: Support Microsoft and Google cloud environments, including user account management, data migration, and integration with educational tools. Assisting users with logins, workflows, and functionality. Apply software updates, patches, and security configurations to maintain system reliability and compliance with data privacy standards. Ensure proper role-based access controls, support multifactor authentication rollouts, and help monitor account activity for anomalies.

Documentation and Training: Keep detailed records of support tickets, inventory, and maintenance activities. Conduct basic training sessions for staff and students on technology use to promote self-sufficiency and security. Participate in regular security awareness training and encourage best practices among staff and students.

Collaboration: Work closely with IT team members, staff, vendors, and school administrators to implement technology upgrades.

Equipment Handling and Safety: Independently lift and transport equipment up to 50 pounds occasionally, and up to 100 pounds at irregular times with assistance. Use power tools, ladders, and lifts to install or repair technology in hard-to-reach areas, adhering to all safety protocols.

Qualifications and Requirements

Education and Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Minimum of 2-3 years of experience in IT support, ideally in an educational or business environment.

Technical Skills:

• Proficiency in Windows OS administration; familiarity with macOS, iOS, Android, and Linux.
• Basic networking knowledge, including experience with maintaining enterprise environments.
• Experience with cloud platforms such as Microsoft Azure/365 and Google Workspace.
• Knowledge of educational software and systems.
• Managing and supporting projectors, smartboards, professional audio systems, and virtual meeting platforms such as Zoom.

Soft Skills: Excellent communication and interpersonal skills for interacting with diverse users, including children and non-technical adults. Strong organizational abilities, attention to detail, and the capacity to prioritize tasks and compliance in a high-volume setting.

Certifications: Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, or Google IT Support) are preferred.

Background Check: Candidates must obtain a Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance, and an FBI Criminal Background Check before starting in this position.

PHYSICAL/MENTAL/ENVIRONMENTAL Requirements:

Sit: 80%

Walk/Stand: 20% (bending, kneeling, climbing)

Lifting: Some moderate to heavy lifting (50-100 pounds)

Vision/hearing: Normal

Mental: Interpretation, communication, organization, prioritization, and problem-solving

Environment: Normal office and school environment. Occasional outside work.

EVALUATION: Performance of this job will be evaluated annually by the Director of Technology.

TERMS OF EMPLOYMENT: The Systems Specialist position is a twelve (12) month, non-exempt position. In the event of a district emergency or critical systems failure, the Systems Specialist may be required to report on-site outside of regular hours to restore operations and ensure continuity of essential services.

Why Choose Manheim CentralSchool District:

• Mission-driven environment: At Manheim Central, our mission serves as the guiding force in all that we do. You willhave the opportunityto bepart of a passionate team working together toprovidean exceptional education to our students.
• Supportive professional growth opportunities: We believe in investing in ouremployees' professional development. As a member of our team, you will have access to ongoing training, workshops, and resources to further enhance your skills and advance your career.
• Failing-forward mindset: We embrace risks and support those who dare to defy what's normalin order toprovideour students with the dynamic education and experience they deserve. Innovation is a core value at MC.

Please note: Relevant school experienceis consideredwhen calculating salary.

About Manheim CentralSchool District: Our mission is toempowerstudents with the knowledge, skills, and values necessary to become responsible, productive citizens in a rapidly changing world. We strive to create a safe and inclusive learning environment that promotes academic achievement, critical thinking, and character development.

Equal Opportunity Employer (EOE): Manheim Central School District is an Equal Opportunity Employer, promoting fairness and diversity in our hiring process. We encourage applicants from all backgrounds to apply.

Position Type: Full-Time

Salary: $25.79 to $36.11 Per Hour

Organization-level Positions > Specialist

Student Services > Educational Technology

Support Staff > Computer Support

Support Staff > Network Services

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required