TECHNOLOGY SUPPORT SPECIALIST (1)

Central Bucks School District

Doylestown (Bucks County)

Vor Ort

USD 28.935 - 41.211

Vollzeit

14 Tage+
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Benefits dieser Stelle

Benefits included

Zusammenfassung

A local school district seeks a Technology Support Specialist to provide technology support for students, teachers, and staff. The role includes configuring devices, troubleshooting issues, and ensuring high-level customer service. Candidates must have a high school diploma and good communication skills, with knowledge of Windows and iOS preferred. This full-time position also requires the ability to lift 40 pounds and offers a competitive hourly compensation rate of $25.46. Apply by February 15, 2026.

Qualifikationen

  • Excellent communication and customer service skills required.
  • Knowledge of Microsoft Windows and iOS operating systems preferred.
  • Ability to troubleshoot and repair software and hardware problems.
  • Lift 40 pounds.
  • High school diploma required; A+ Certification desired.

Aufgaben

  • Support students, teachers, and staff in utilizing technology.
  • Configure Windows computers and iPads.
  • Run diagnostics to identify and fix problems.

Kenntnisse

Excellent communication
Customer service
Troubleshooting
Knowledge of Microsoft Windows
Knowledge of iOS
General knowledge of Office 365

Ausbildung

High school diploma
A+ Certification
Coursework in technology

Jobbeschreibung

Frontline Applicant Tracking - Central Bucks School District

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Technology Support Specialist (Full-time w/benefits) JobID: 6845

  • Date Posted: 2/2/2026
  • Location: TBD
  • Date Available: 02/28/2026
  • Closing Date: 02/15/2026

POSITION: Technology Support Specialist (Full-time w/ benefits)

LOCATION: TBD

AVAILABLE: February 28, 2026 (exact start date TBD)

COMPENSATION: $25.46 per hour

HOURS: 8 hours/day, 40 hours/week

DESCRIPTION:

The Technology Support Specialist supports students, teachers, and staff in utilizing technology. Ensures high-level customer service via face-to-face, email, chat, and phone. Provides positive and seamless IT support to all end users.

Essential Duties and Responsibilities include but are not limited to:

  • Configure all Windows computers and iPads to operate effectively.
  • Complete basic computer repairs and escalate other repairs to vendors.
  • Run diagnosis programs to identify and fix problems with hardware and software running Windows, iOS, and Android such as laptops, iPads, Clear Touch Panels, projectors, IP phones, and access points.
  • Install and update software applications as requested.
  • Demonstrate a positive customer service approach when fulfilling the position duties.
  • Close Level 1 help desk tickets according to HelpDesk ticket protocol.
  • Perform preventive maintenance of hardware such as projectors.
  • Assist in maintaining the building asset inventory.
  • Maintain a clean organized functional workspace.
  • Organize deployments, collections, and special projects.
  • Troubleshoot and collaborate with the Network team in support of the Wi-Fi infrastructure.
  • Assist in configuring, troubleshooting, and researching all aspects of technology related issues.
  • Attend district training sessions covering the key areas.
  • Use a cooperative "team" approach to problem solving.
  • Willing to learn skills and research topics.
  • Responsible for technology-related packages delivered to and leaving the Educational Services Center, and for receiving, sorting, and distributing packages and deliveries to the intended recipients.
  • Maintain supply levels of sellable parts such as pens and chargers.
  • Collaborate and participate in Department Meetings and Microsoft Teams.
  • Other duties as assigned by the Supervisor of Building Technology Services.
  • REQUIREMENTS: Excellent communication and customer service skills required. Knowledge of Microsoft Windows and iOS operating systems preferred. General knowledge of Office 365. Ability to troubleshoot and repair software and hardware problems. Lift 40 pounds. High school diploma required; A+ Certification desired. Coursework in technology relevant to duties listed above is preferred.

PROCEDURE: Apply through the CBSD Employment Portal on or before February 15, 2026. EOE. Application requires a one-way video interview. Please make sure to return to the Frontline application page to submit the application in its entirety. The district reserves the right to close this posting after seven (7) calendar days should a suitable applicant be found.

Interested CBSD employees should apply through the INTERNAL JOB POSTINGS link on the CBSD INTRANET under Staff.

All employment is provisional for 90 days as required by ACT 168 of 2014, enacted December 22, 2014.

IF YOU ARE A NEW HIRE WITH CBSD, you must complete the ACT 168 INQUIRY FORM which is included in the New Hire Checklist. See details and instructions on the Inquiry Form.

Postings current as of 2/5/2026 3:19:28 PM CST.

Need Help?
We're here to help! For questions regarding position qualifications or application procedures, please contact Central Bucks School District directly. For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk using the Request Technical Help link below.
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