FT Lead Server, The Gadsden Glen Culinary

Bishop Gadsden Episcopal Retirement; Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Bishop Gadsden Episcopal Retirement Community in Charleston seeks a dynamic Lead Server to oversee dining venues across the community. You will guide front-of-house operations, mentor team members, and ensure every guest experiences outstanding service.

In this role you will supervise servers, uphold sanitation and safety standards, assist during service, train new staff, and collaborate with management to improve processes.

Qualifications

• Previous leadership experience in dining services.
• Strong customer service and communication skills.
• Ability to train and mentor staff.
• Familiarity with sanitation and safety standards.

Responsibilities

• Oversee servers and ensure compliance with dress policy.
• Maintain sanitation and safety standards.
• Ensure smooth operations across dining rooms.
• Assist servers during meal service.
• Handle guest concerns professionally.
• Conduct service meetings and train new team members.
• Promote teamwork and collaborate on process improvements.
• Supervise team members and uphold high service standards.
• Monitor closing procedures and cash drawer.
• Maintain inventory and place orders as needed.
• Secure dining areas, equipment at close.

Skills

Leadership

Front-of-House

Customer Service

Training

Team Supervision

Mentoring

Education

High School Diploma or equivalent

Tools

POS system

Job description

Join the award-winning Bishop Gadsden team and lead front-of-house excellence at The Gadsden Glen!

We are searching for a dynamic, service-driven Lead Server to oversee the dining venues across our community. If you thrive in a hospitality environment, enjoy mentoring teams, and are passionate about exceptional customer service, we’d love for you to apply.

A Typical Day

Front-of-House Leadership

• Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy
• Maintain sanitation, nutrition, and DHEC standards
• Ensure smooth operations across all dining rooms
• Assist servers during meal service as needed
• Handle guest concerns professionally and promptly
• Conduct service meetings and help train new team members
• Promote teamwork and collaborate with management on process improvements

Manager-on-Duty & Operations

• Supervise team members and uphold high food-service standards
• Monitor side work and closing procedures
• Maintain retail/bistro inventory and place orders as needed
• Secure dining areas, equipment, and cash drawer at close