Lead Server — Front-of-House Leader

Bishop Gadsden Episcopal Retirement Community; Charleston (SC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Paid Time Off

Employer retirement matching

Free on-site parking

Wellness programs

Employee assistance program

Scholarship opportunities

Onsite dining options

Teladoc 24/7

Job summary

The Bishop Gadsden Episcopal Retirement Community is seeking a dynamic Lead Server in Charleston, SC, to oversee dining venues across our community. You will mentor servers, ensure exceptional resident and guest service, and uphold appearance, sanitation, and policy standards in a hospitality-focused environment.

A typical day involves directing front-of-house operations, training new staff, managing service flow, handling guest concerns, and collaborating with management on improvements.

Qualifications

• Minimum 5 years of front-of-house experience.
• Prior supervisory experience preferred.
• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Basic computer proficiency.

Responsibilities

• Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy.
• Maintain sanitation, nutrition, and DHEC standards.
• Ensure smooth operations across all dining rooms.
• Assist servers during meal service as needed.
• Handle guest concerns professionally and promptly.
• Conduct service meetings and help train new team members.
• Promote teamwork and collaborate with management on process improvements.
• Supervise team members and uphold high food-service standards.

Skills

Front-of-house leadership

Customer service

Communication skills

Team supervision

English proficiency

Education

High school diploma or equivalent

Job description

The Bishop Gadsden Episcopal Retirement Community is seeking a dynamic Lead Server in Charleston, SC, to oversee dining venues across our community. You will mentor servers, ensure exceptional resident and guest service, and uphold appearance, sanitation, and policy standards in a hospitality-focused environment.

A typical day involves directing front-of-house operations, training new staff, managing service flow, handling guest concerns, and collaborating with management on improvements.