FT Customer Experience Representative - Work From Home

California Jobs; Seacliff (CA); Remote; USD 45,000; Full time

Job summary

A leading company is seeking a full-time Customer Experience Representative to work from home. The role requires handling customer inquiries and ensuring satisfaction while building strong client relationships. Ideal candidates will have excellent communication skills and a desire to learn new systems to enhance customer support.

Qualifications

• Ability to handle inquiries via phone, email, and chat.
• Strong relationship-building skills.
• Willingness to learn new systems and technologies.

Responsibilities

• Handle customer inquiries to ensure satisfaction.
• Build relationships with clients and advocates.
• Track feedback for improving customer experience.

Skills

Customer relationship management

Communication

Problem-solving

Job description

FT Customer Experience Representative - Work From Home

Pay: $45,000.00 / year

Location: Aptos, California

Employment type: Full-Time

Job Description

• Req#: 32626075808
• Handle customer inquiries via phone, email, and chat to ensure complete satisfaction
• Build strong relationships with clients and advocates, ensuring they feel heard and understood
• Learn Solace systems, tools, and technology to provide excellent support
• Gather and track feedback for continuous improvement of customer experience and platform

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations are provided to qualified applicants with disabilities, including disabled veterans. Requests can be made at [e-mail] or 407-000-0000.

Federal law requires new hires to complete Form I-9 and provide proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will evaluate your skills and responses. For bias audit and data use details, visit www.talentify.io/bias-audit-report. NYC applicants may request alternative processes or accommodations at [e-mail] or 407-000-0000.