FT Customer Support Specialist - Work From Home

California Jobs; Barstow (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading e-commerce company seeks a Customer Support Specialist to work remotely from anywhere in the U.S. You will be the first point of contact for customers, addressing inquiries and enhancing satisfaction. This role offers competitive pay and comprehensive benefits, including medical coverage and paid time off.

Benefits

Comprehensive medical, dental, and vision coverage

401k match

Paid time off (PTO)

Qualifications

• Must be punctual and available for scheduled shifts.
• Experience in customer service is required.
• Able to manage multiple tasks effectively.

Responsibilities

• Deliver exceptional service as a Brand Ambassador.
• Resolve customer complaints via multiple communication channels.
• Provide essential product information to customers.

Skills

Exceptional phone skills

Strong written and verbal communication

Customer service experience

Proficiency in software programs

Job description

FT Customer Support Specialist - Work From Home

Employer Industry: E-commerce and Retail

Why consider this job opportunity:
- Salary of $19 per hour
- Comprehensive benefits including medical, dental, and vision coverage
- 401k match to support your retirement savings
- Paid time off (PTO) for work-life balance
- Opportunity to represent a leading brand and enhance customer satisfaction
- Work remotely from anywhere in the U.S.

What to Expect (Job Responsibilities):
- Serve as a Brand Ambassador, delivering exceptional service to all customers
- Be the initial point of contact for resolving customer issues and complaints via email, phone, live chat, and social media
- Provide customers with essential service and product information to ensure satisfaction
- Utilize various software programs to effectively address customer inquiries
- Maintain a high standard of communication across multiple channels

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Strong written and verbal communication abilities
- Experience in customer service or a related field
- Proficiency in using software programs for customer interaction

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer support role within the retail or e-commerce sector
- Familiarity with social media platforms for customer engagement
- Ability to handle multiple tasks in a fast-paced environment
- Knowledge of Amazon Fashion products and services

#Ecommerce #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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About the company

Notice

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