FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

PhoneBurner; Georgia; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in customer service is seeking a Customer Support Representative to assist customers through calls, emails, and chats. This remote opportunity allows for flexible work from anywhere in the U.S. The role emphasizes anticipating customer needs and providing effective solutions.

Qualifications

• Experience in customer support or service preferred.
• Ability to handle technical issues and escalate appropriately.
• Strong communication skills to manage customer needs effectively.

Responsibilities

• Answer inbound calls, emails, and chats from customers.
• Anticipate customer needs and provide accurate responses.
• Problem solve technical issues and escalate when necessary.

Skills

Problem solving

Communication

Customer service

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour - As a Customer Support Rep you'll : Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource material and information; Keep required reference materials up-to-date; Problem solve technical issues and escalate issues as appropriate; Develop a deep understanding of the needs of customers, and communicate these needs with the management team...Hiring Fast >

Create a job alert for this search