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Cox Enterprises, Inc. is seeking a Customer Care Specialist to provide exceptional support to customers. You will handle inbound calls and support requests while ensuring customer satisfaction. The role offers flexibility to work remotely anywhere in the U.S. along with competitive pay and benefits.
Customer Service / Remote] - Anywhere in U.S. / Up to $26.59 per hour / Healthcare benefits / PTO - As a Customer Care Specialist at Cox Enterprises, Inc., you will : Receive and respond to customer requests via the inbound call queue and support ticketing systems; Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern; Provide Tier 1 support, troubleshooting and resolving standard and recurring issues; Document customer inquiries, status, and resolution; Work across teams when needed and follow up with customers to resolve issues satisfactorily...Hiring Immediately >
Customer Care Specialist • Lancaster, CA, United States