FSS ADMINISTRATIVE ASSISTANT

Concilio; Philadelphia (Philadelphia County); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Dental Vision Insurance

Company-Paid Life Insurance

Retirement Savings Plan

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Professional Development

Leadership Development

Career Growth

Inclusive culture

Meaningful work

Job summary

Concilio in Philadelphia seeks a Foster Care Program Assistant to provide administrative support for credentialing, planning, and activities for foster/kinship families under PA DHS contracts; you will help open/close homes and coordinate placements during working hours.

The role emphasizes confidentiality, teamwork, and customer service with bilingual English/Spanish preferred; you will work in a collaborative, mission-driven environment with opportunities for professional development and

Qualifications

• High School diploma required; associates or higher in human services preferred.
• At least two years of administrative experience.
• Able to maintain confidentiality and work with diverse clients.
• Knowledge of Philadelphia social services network is a plus.
• FBI and state background clearances required.
• Bilingual English/Spanish preferred.

Responsibilities

• Support credentialing documentation for foster/kinship families.
• Plan and coordinate trainings and program events.
• Provide child care during trainings.
• Track placements and document services per policy.
• Attend weekly supervision and monthly staff meetings.

Skills

Confidentiality

Teamwork

Communication skills

Bilingual English/Spanish

Driver's license

Education

High School diploma

Associate’s Degree or higher in a human services field

Job description

Job Details

Job Location: Philadelphia, PA 19124

Position Type: Full Time

Salary Range: $20.52 - $22.05 Hourly

Join a Mission That Matters

Why Work at Concilio?

For more than 60 years, Concilio has empowered Latino and diverse families while strengthening communities through education, workforce development, child welfare, family support, housing stability, and community-based services.

At Concilio, Human Resources is more than hiring and policies—it's about creating an exceptional employee experience, supporting organizational excellence, and building a workplace where our employees can thrive while serving our community.

If you're passionate about people, enjoy solving problems, thrive in a collaborative environment, and want to make a meaningful impact, we'd love to meet you.

At Concilio, you'll become part of a collaborative team that believes investing in our employees is essential to fulfilling our mission.

We offer:

• Comprehensive Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Retirement Savings Plan
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Professional Development & Continuing Education Opportunities
• Leadership Development through Concilio's People & Culture Academy
• Opportunities for Career Growth and Internal Advancement
• Collaborative, Inclusive, and Mission-Driven Culture
• Meaningful work that positively impacts the Phi

General Description:

The Foster Care Program Assistant provides administrative support under contract from the Pennsylvania Department of Human Services, State Wide Adoption Network, and the Philadelphia Department of Human Services. The Program Assistant’s role is to: (1) assist the Program Manager and Resource Parent Coordinator with the administrative functions related to credentialing documentation, planning, quality assurance, and facilitating component activities for foster/kinship parents; and (2) serving as a point of contact for new placements during working hours. The Family Foster Care Program Assistant has access to confidential client information and is expected to handle such information with integrity and professionalism.

Duties and Responsibilities

• Responsible for supporting the collecting, requesting, and tracking all necessary documentation for credentialing of foster/kinship families.
• Assist with the planning and coordination of trainings and other program events.
• Provide child care during trainings.
• Submit documentation to open and/or close homes and request location codes
• Document and track all services in accordance with state/county standards and agency policy.
• Routinely audit and review charts to ensure they are in compliance with state and county regulations
• Track referrals for placements and coordinate placements during working hours
• Follow up with CUA/DHS for appropriate documentation, including referrals.
• Participate in weekly supervision and monthly staff meetings as requested.
• Participate in outreach events for the purpose of program promotion and recruitment
• Attend trainings as required.
• Perform other duties as assigned by the Program Manager.

QualificationsQualifications/Requirements

• High School diploma required, Associate’s Degree or higher in a human services field preferred, must have at least two years of administrative experience.
• Must be resourceful, willing to establish and maintain good working relationships with a variety of clients, other professionals and foster parents.
• Must be willing to work with a team.
• Must understand the importance of confidentiality.
• Knowledge of the social services network in Philadelphia a plus.
• FBI, Pennsylvania Childline and Criminal Background Clearances.
• Bilingual (English/Spanish) preferred.
• Excellent oral and written communication skills.
• Computer and technological proficiency preferred.
• Must have valid driver’s license and insurance and able to travel and be flexible.