FSS ADMINISTRATIVE ASSISTANT

Concilio De Organizaciones Hispanas; Philadelphia (Philadelphia County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

Company-Paid Life Insurance

Retirement Savings Plan

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Professional Development & Continuing-

Leadership Development through People

Job summary

Concilio De Organizaciones Hispanas in Philadelphia seeks a Foster Care Program Assistant to support credentialing, planning, and quality assurance under state contracts. The role involves coordinating trainings, handling confidential client information with integrity, and serving as a contact for new placements while maintaining confidentiality.

You will assist the Program Manager and Resource Parent Coordinator, document and track services, and support outreach to promote the program within

Qualifications

• Bilingual English/Spanish preferred.
• Excellent oral and written communication.
• Computer and software proficiency.

Responsibilities

• Collect, request, and track credentialing documentation.
• Assist with planning and coordination of trainings and events.
• Provide child care during trainings.
• Submit documentation to open/close homes and request location codes.
• Document and track services per state/county policies.
• Audit charts for compliance and track referrals/placements.

Skills

Bilingual English/Spanish

Communication skills

Computer proficiency

Education

High School diploma

Associate’s degree in human services

Job description

Join a Mission That MattersFor more than 60 years, Concilio has empowered Latino and diverse families while strengthening communities through education, workforce development, child welfare, family support, housing stability, and community-based services.At Concilio, Human Resources is more than hiring and policies—it's about creating an exceptional employee experience, supporting organizational excellence, and building a workplace where our employees can thrive while serving our community.If you're passionate about people, enjoy solving problems, thrive in a collaborative environment, and want to make a meaningful impact, we'd love to meet you.Why Work at Concilio?At Concilio, you'll become part of a collaborative team that believes investing in our employees is essential to fulfilling our mission.We offer:Comprehensive Medical, Dental & Vision InsuranceCompany-Paid Life InsuranceRetirement Savings PlanPaid Time Off (PTO)Paid HolidaysEmployee Assistance Program (EAP)Professional Development & Continuing Education OpportunitiesLeadership Development through Concilio's People & Culture AcademyOpportunities for Career Growth and Internal AdvancementCollaborative, Inclusive, and Mission-Driven CultureMeaningful work that positively impacts the PhiGeneral Description:The Foster Care Program Assistant provides administrative support under contract from the Pennsylvania Department of Human Services, State Wide Adoption Network, and the Philadelphia Department of Human Services. The Program Assistant’s role is to: (1) assist the Program Manager and Resource Parent Coordinator with the administrative functions related to credentialing documentation, planning, quality assurance, and facilitating component activities for foster/kinship parents; and (2) serving as a point of contact for new placements during working hours. The Family Foster Care Program Assistant has access to confidential client information and is expected to handle such information with integrity and professionalism.Duties and Responsibilities:Responsible for supporting the collecting, requesting, and tracking all necessary documentation for credentialing of foster/kinship families.Assist with the planning and coordination of trainings and other program events.Provide child care during trainings.Submit documentation to open and/or close homes and request location codesDocument and track all services in accordance with state/county standards and agency policy.Routinely audit and review charts to ensure they are in compliance with state and county regulationsTrack referrals for placements and coordinate placements during working hoursFollow up with CUA/DHS for appropriate documentation, including referrals.Participate in weekly supervision and monthly staff meetings as requested.Participate in outreach events for the purpose of program promotion and recruitmentAttend trainings as required.Perform other duties as assigned by the Program Manager.Qualifications/RequirementsHigh School diploma required, Associate’s Degree or higher in a human services field preferred, must have at least two years of administrative experience.Must be resourceful, willing to establish and maintain good working relationships with a variety of clients, other professionals and foster parents.Must be willing to work with a team.Must understand the importance of confidentiality.Knowledge of the social services network in Philadelphia a plus.FBI, Pennsylvania Childline and Criminal Background Clearances.Bilingual (English/Spanish) preferred.Excellent oral and written communication skills.Computer and technological proficiency preferred.Must have valid driver’s license and insurance and able to travel and be flexible.