Resource Parent Support Worker

A Second Chance; Philadelphia (Philadelphia County); On-site; USD 28,929 - 33,062; Full time

Job summary

A Second Chance, based in Philadelphia, seeks a Resource Parent Support Worker to provide direct support to foster, kinship, and resource families. The role includes certification, recertification, case coordination, crisis intervention, and placement support to promote placement stability and safe, nurturing environments for children in care.

The position requires a Bachelor’s Degree in Social Work or related field and at least one year of direct experience with children and families.

Qualifications

• Bachelor’s Degree in Social Work or related field is required.
• Minimum of one year of direct experience working with children and families in a child-related field is required.
• Preferred: experience in foster care, kinship care, child welfare, or family support services.
• Proficiency in Microsoft Office and electronic case management systems.

Responsibilities

• Provide a full range of emergency and temporary foster care support services to foster and resource parents.
• Participate in the agency on‑call rotation and provide crisis intervention services as needed.
• Conduct certification and recertification activities for kinship and foster parents.
• Complete assessments and monitoring activities for foster, kinship, and resource homes.
• Maintain assigned caseloads in accordance with agency standards.
• Maintain an additional caseload of General Foster Care (GFC) cases in agency‑partnered counties.
• Assist with placement activities and provide support to children and caregivers during placement transitions.
• Ensure resource families remain in compliance with Pennsylvania child welfare regulations and agency requirements.
• Interface with service providers to coordinate services and participate in goal‑planning and service‑planning meetings.

Skills

Organizational skills

Verbal & written communication

Child welfare knowledge

Case management

Confidentiality

Microsoft Office

Education

Bachelor’s Degree in Social Work

Tools

Electronic case management systems

Microsoft Office

Job description

Job Details

Job Location: Philadelphia Regional Office – Philadelphia, PA 19122

Salary Range: $21.67 Hourly

Resource Parent Support Worker

Position Summary

The Resource Parent Support Worker provides support services to foster, kinship, and resource families through certification, recertification, case management, crisis intervention, placement support, and ongoing monitoring activities. This role assists caregivers in maintaining compliance with child welfare regulations and supports children and families through service coordination and resource development. The position contributes to ASCI’s mission by strengthening resource families, promoting placement stability, and supporting safe, nurturing environments for children in care.

Key Responsibilities

• Provide a full range of emergency and temporary foster care support services to foster and resource parents
• Participate in the agency on‑call rotation and provide crisis intervention services as needed
• Conduct certification and recertification activities for kinship and foster parents
• Complete assessments and monitoring activities for foster, kinship, and resource homes
• Maintain assigned caseloads in accordance with agency standards
• Maintain an additional caseload of General Foster Care (GFC) cases in agency‑partnered counties
• Assist with placement activities and provide support to children and caregivers during placement transitions
• Ensure resource families remain in compliance with Pennsylvania child welfare regulations and agency requirements
• Interface with service providers to coordinate services and participate in goal‑planning and service‑planning meetings
• Prepare monthly progress reports, service plans, and other documentation required by DHS, CUA, the Pennsylvania Department of Human Services, and the agency
• Transport children as required to support service delivery and placement needs
• Maintain accurate case records and documentation in accordance with agency policies and regulatory requirements
• Adhere to all agency and program policies and procedures
• Perform other duties as assigned

Requirements

Education

Required: Bachelor’s Degree in Social Work or a related field

Experience

• Required: Minimum of one (1) year of direct experience working with children and families in a child‑related field
• Preferred: Experience in foster care, kinship care, child welfare, or family support services

Skills & Knowledge

• Strong organizational and interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of child welfare practices and foster care systems
• Knowledge of Pennsylvania child welfare regulations and standards
• Strong case management and documentation skills
• Crisis intervention and problem‑solving skills
• Ability to work collaboratively with children, families, resource parents, and service providers
• Ability to manage multiple priorities and deadlines
• Ability to maintain confidentiality and handle sensitive information appropriately
• Proficiency in Microsoft Office applications and electronic case management systems

Certifications & Requirements

• Current Act 33, State Police, and FBI Clearances
• TB Test & Physical
• Valid Pennsylvania Driver’s License
• Registered and insured vehicle with proof of insurance
• Availability to work a flexible schedule, including evenings and weekends as needed
• Regular travel within the local city and county, with travel to surrounding counties as predicated by program and business needs

Physical Demands

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to perform computer‑based work for extended periods in office, remote, and community‑based settings
• Ability to move about office environments and community locations, including homes, schools, partner agencies, and other service sites
• Ability to regularly ambulate within the community, navigate stairs, and enter and exit residences and other facilities while providing services
• Ability to travel as needed to conduct visits, meetings, trainings, and other program‑related activities
• Ability to lift, carry, and transport files, program materials, supplies, and small equipment up to 20 lbs. as needed
• Sufficient vision, hearing, and communication abilities to effectively engage with children, families, community partners, and coworkers in a variety of settings

Acknowledgment of Job Description Revision

This job description does not constitute an employment contract and may be revised to meet changing organizational needs.

Equal Opportunity Statement

A Second Chance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious, national origin or ancestry, sex, gender identity or expression, sexual orientation, disability, marital status, familial status, age (40 or over), or use of a guide or support animal because of blindness, deafness or physical disability of any individual or independent contractor or because of the disability of an individual with whom the person is known to have an association; or on any other basis prohibited by federal, state, or local law.