Frozen Department Lead - Elevate Customer Experience

Cadient, LLC; Waretown (NJ); On-site; USD 28,000 - 33,000; Full time

Job summary

ShopRite of Waretown is seeking a Frozen Department Manager to direct the department and supervise Associates under the Store Manager. The role emphasizes sales, safety, customer experience, and employee engagement in a fast-paced retail environment.

The candidate will lead training, ensure compliance with policies, and manage day-to-day operations including staffing, safety protocols, and department presentation.

Qualifications

• Ability to read, write, speak, and understand English.
• Ability to perform basic math.
• Ability to stand/walk during shift.
• Ability to perform basic computer functions.
• Ability to lift 25 lbs. regularly and up to 60 lbs. occasionally.

Responsibilities

• Direct and supervise the Frozen Department and Associates to meet goals.
• Maintain safety, cleanliness, and regulatory compliance in department.
• Provide customer service and ensure a positive Customer Experience.
• Lead onboarding, training, and development of department staff.
• Monitor product levels, pricing, and displays for accuracy.
• Collaborate with Store Manager to manage scheduling and productivity.

Skills

Reading & writing English

Basic math

Stand/Walk

Basic computer functions

Customer interaction

Team leadership

Tools

POS system

Job description

ShopRite of Waretown is seeking a Frozen Department Manager to direct the department and supervise Associates under the Store Manager. The role emphasizes sales, safety, customer experience, and employee engagement in a fast-paced retail environment.

The candidate will lead training, ensure compliance with policies, and manage day-to-day operations including staffing, safety protocols, and department presentation.