Frontline Teller - Customer Experience Champion

Coca-Cola Beverages Northeast; Village of Valatie (NY); On-site; USD 33,000 - 43,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to deliver friendly, accurate banking experiences at the branch. You will process deposits, withdrawals, and routine transactions while maintaining cash accuracy and security.

The role includes helping customers with digital tools and guiding them to the right specialists when needed. You will engage customers, support lobby flow, and participate in training and compliance initiatives to ensure excellent service and operational integrity

Qualifications

• High school diploma or GED required.
• Ability to complete teller and product training.
• Travel may be required for initial training; company covers related expenses.
• Reliable transportation.

Responsibilities

• Process routine financial transactions with accuracy and balance cash drawer.
• Engage customers, promote digital banking tools, and provide service with a friendly approach.
• Refer customers to branch partners for broader solutions when appropriate.
• Answer calls promptly and assist customers in line with bank standards.
• Maintain security, compliance, and documentation per policies.

Skills

Interpersonal skills

Active listening

Communication skills

Detail oriented

Math skills

Digital tools

Confidentiality

Education

High School Diploma or GED

Job description

Community Financial System, Inc. is seeking a Teller to deliver friendly, accurate banking experiences at the branch. You will process deposits, withdrawals, and routine transactions while maintaining cash accuracy and security.

The role includes helping customers with digital tools and guiding them to the right specialists when needed. You will engage customers, support lobby flow, and participate in training and compliance initiatives to ensure excellent service and operational integrity