Frontline Teller & Customer Experience Pro

Community Bank, N.A.; Village of Walton (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

paid vacation

Medical

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a friendly Teller to act as the frontline ambassador of the branch, handling routine transactions with accuracy and ensuring a welcoming customer experience.

You will verify customer identity, balance cash drawers, and assist clients with everyday banking needs. The role emphasizes attention to detail, security, and compliance, with opportunities to educate customers on digital tools and refer more complex inquiries to specialists while supporting branch

Qualifications

• Excellent interpersonal and communication skills essential for customer interactions.
• Strong attention to detail with arithmetic accuracy for transactions.
• Ability to learn banking systems and follow established procedures.

Responsibilities

• Process routine teller transactions: deposits, withdrawals, payments, and check cashing with identity verification and funds availability.
• Deliver a welcoming, accurate, and efficient banking experience while balancing the cash drawer.
• Educate customers on digital banking tools and direct them to appropriate specialists for more complex needs.

Skills

Interpersonal skills

Listening

Communication

Education

High School Diploma or GED

Job description

Community Bank, N.A. is seeking a friendly Teller to act as the frontline ambassador of the branch, handling routine transactions with accuracy and ensuring a welcoming customer experience.

You will verify customer identity, balance cash drawers, and assist clients with everyday banking needs. The role emphasizes attention to detail, security, and compliance, with opportunities to educate customers on digital tools and refer more complex inquiries to specialists while supporting branch