Customer-First Teller: Banking Essentials & Digital Tools

Community Financial System, Inc.; Town of Orchard Park (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to serve as the frontline branch representative. You will process routine financial transactions, verify funds, and support customers with everyday banking needs in a welcoming environment.

Role emphasizes cash accuracy, adherence to security standards, and providing information about digital tools. Join a team focused on quality service and community banking excellence.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to handle cash accurately and securely.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with verification of funds.
• Maintain cash drawer accuracy and balance at end of shift.
• Provide information on products, services, and digital tools.
• Refer customers to branch partners for additional solutions.
• Assist with lobby management and greet customers professionally.
• Answer calls promptly and route inquiries per bank standards.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Education

High school diploma

Tools

Banking software

Cash handling equipment

Job description

Community Financial System, Inc. is seeking a Teller to serve as the frontline branch representative. You will process routine financial transactions, verify funds, and support customers with everyday banking needs in a welcoming environment.

Role emphasizes cash accuracy, adherence to security standards, and providing information about digital tools. Join a team focused on quality service and community banking excellence.