Bank Teller: Customer Experience Pro

Community Financial System, Inc.; Old Forge (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to serve as the frontline representative of the bank, delivering a welcoming, accurate, and customer-focused banking experience. The role handles deposits, withdrawals, payments, and check cashing with cash drawer accuracy and security compliance.

The position emphasizes customer service, everyday banking needs, and referrals to branch partners, with a focus on digital tools education and a positive branch environment.

Responsibilities

• Serve as a welcoming and professional first point of contact for customers entering the branch.
• Process routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds.
• Educate customers on digital banking tools and self-service options to enhance convenience and confidence.
• Answer incoming telephone calls promptly and professionally, directing inquiries and providing assistance in accordance with bank standards.

Job description

Community Financial System, Inc. is seeking a Teller to serve as the frontline representative of the bank, delivering a welcoming, accurate, and customer-focused banking experience. The role handles deposits, withdrawals, payments, and check cashing with cash drawer accuracy and security compliance.

The position emphasizes customer service, everyday banking needs, and referrals to branch partners, with a focus on digital tools education and a positive branch environment.