Frontline Shortage Control Specialist

Burlington Stores; Plano (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores in Plano, TX is hiring a Shortage Control Associate to help reduce theft and maintain a safe, welcoming shopping environment. You will greet customers, monitor entrances, and report suspicious activity to leadership while delivering strong service.

The role emphasizes knowledge of shortage reduction programs, effective communication, and teamwork. Flexible hours and a competitive wage accompany an associate discount and benefits for part-time staff.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Assist in reducing theft opportunities by monitoring entrances and high-risk areas.
• Greet customers with a warm smile and maintain a confident, friendly presence.
• Identify and report theft incidents or suspicious behavior to the Manager on Duty.
• Provide support and training to colleagues on shortage reduction programs.

Skills

Customer service

Communication

Observational skills

Loss prevention

Job description

Burlington Stores in Plano, TX is hiring a Shortage Control Associate to help reduce theft and maintain a safe, welcoming shopping environment. You will greet customers, monitor entrances, and report suspicious activity to leadership while delivering strong service.

The role emphasizes knowledge of shortage reduction programs, effective communication, and teamwork. Flexible hours and a competitive wage accompany an associate discount and benefits for part-time staff.