Frontline Patient Access & Scheduling Specialist

Tri-Med Family Care; Dalton (GA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Competitive salary based on experience

Paid time off annually

Health benefits (medical, dental, and

Retirement Plan 403(b)

Health Savings Account (HSA)

Professional development

Job summary

Tri-Med Family Care is opening a new Dalton location and seeks a Patient Access Specialist to manage registration, scheduling, and insurance verification.

The role focuses on accurate records, HIPAA compliance, and delivering a positive patient experience through strong customer service and attention to detail.

Training will occur at 6120 Alabama Hwy Ringgold GA 30736 to ensure a smooth transition and readiness to support patients at the new site.

Qualifications

• Maintains confidentiality per HIPAA standards.
• Exhibits diplomacy and tact in interactions with patients.
• Strong verbal and written communication skills; bilingual preferred.

Responsibilities

• Greet and register patients; collect and verify demographic and insurance information.
• Schedule, reschedule, and confirm appointments.
• Obtain insurance authorizations and verify eligibility/benefits.
• Collect copays, deductibles, and outstanding balances.
• Maintain accurate patient records in the system.
• Ensure HIPAA privacy compliance.
• Communicate effectively with patients, providers, and staff.
• Resolve basic patient inquiries and direct issues appropriately.

Skills

Customer service

HIPAA compliance

Bilingual English/Spanish

Phone skills

Interpersonal communication

Team collaboration

Data entry

Computer literacy

Tools

EHR systems

MS Office

Job description

Tri-Med Family Care is opening a new Dalton location and seeks a Patient Access Specialist to manage registration, scheduling, and insurance verification.

The role focuses on accurate records, HIPAA compliance, and delivering a positive patient experience through strong customer service and attention to detail.

Training will occur at 6120 Alabama Hwy Ringgold GA 30736 to ensure a smooth transition and readiness to support patients at the new site.