Patient Access & Scheduling Specialist

Socket.dev; Wauseon (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Fulton County Health Center seeks a motivated Pre-Service Center Specialist to pre-register and schedule tests, ensuring a smooth patient experience. You will communicate with patients by phone to verify insurance, assess benefits, and complete pre-registration at least 10 days prior to service date.

This role emphasizes confidentiality, accuracy, and collaboration with other departments to ensure proper scheduling and data entry while maintaining a compassionate, professional demeanor with

Qualifications

• High school diploma or GED required.
• Completion of Medical Terminology coursework preferred.
• Minimum six months of experience in a medical office; one year preferred.

Responsibilities

• Contact patients via phone to pre-register and schedule tests or procedures.
• Verify insurance coverage and benefits, ensuring compliance with financial clearance policies.
• Complete patient pre-registration and scheduling at least 10 days before service.
• Screen patients for financial clearance eligibility and address questions or concerns.
• Maintain a positive, professional, and compassionate attitude when interacting with patients and their representatives.
• Collaborate with other departments to ensure accurate scheduling and data entry.
• Handle patient information with strict confidentiality and attention to detail.

Skills

Phone etiquette

Customer service

Interpersonal communication

Time management

Attention to detail

Confidentiality

Education

High school diploma or GED

Associate degree or CHAA certification

Medical Terminology coursework

Tools

Microsoft Word

Excel

Lotus Notes

Meditech Expanse

Job description

Fulton County Health Center seeks a motivated Pre-Service Center Specialist to pre-register and schedule tests, ensuring a smooth patient experience. You will communicate with patients by phone to verify insurance, assess benefits, and complete pre-registration at least 10 days prior to service date.

This role emphasizes confidentiality, accuracy, and collaboration with other departments to ensure proper scheduling and data entry while maintaining a compassionate, professional demeanor with