Patient Access & Registration Specialist

Atrium Health; Macon (GA); On-site; USD 28,654 - 42,981; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Atrium Health seeks a Patient Service Representative in Macon, Georgia. This role is crucial as it forms the first impression for patients and manages the information flow for Revenue Cycle functions.

The representative will be responsible for checking in patients, ensuring accurate demographic information, and understanding insurance plans. Excellent customer service skills and attention to detail are critical for maintaining patient satisfaction and operational efficiency.

Full-time position requiring 40 hours per week with a variable schedule including weekends and holidays.

Qualifications

• Must be able to handle large workloads with many interruptions in a fast-paced environment.
• Strong attention to detail and accuracy is essential.
• Excellent customer service skills in various situations required.

Responsibilities

• Checks in and registers patients accurately to ensure timely payment.
• Creates and maintains initial electronic health records.
• Provides extraordinary customer service and maintains confidentiality.

Skills

Customer service skills

Attention to detail

Multitasking

Communication skills

Problem-solving

Education

High School Graduate

Tools

EPIC electronic medical record

Microsoft Office

Job description

Atrium Health seeks a Patient Service Representative in Macon, Georgia. This role is crucial as it forms the first impression for patients and manages the information flow for Revenue Cycle functions.

The representative will be responsible for checking in patients, ensuring accurate demographic information, and understanding insurance plans. Excellent customer service skills and attention to detail are critical for maintaining patient satisfaction and operational efficiency.

Full-time position requiring 40 hours per week with a variable schedule including weekends and holidays.