Frontline Ops Supervisor: Safety-Driven Team Leader

FedEx Corporation; Wooster (OH); On-site; USD 34,000 - 53,000; Full time

Job summary

FedEx Corporation in Wooster, OH, is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation. You will manage a team of Package Handlers and possibly administrative staff, aligning with FedEx policies and regulatory requirements.

The role emphasizes driving safety culture, coaching staff, and delivering performance improvements while maintaining compliance with company standards. Strong communication and leadership skills are essential.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Bachelor’s degree preferred.
• Certification program or Associate’s Degree in related area or 2+ years of college courses toward a degree.

Responsibilities

• Champion FedEx Safety Above All Culture and support related initiatives.
• Manage staffing: hiring, training, coaching, performance management, and discipline.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage staff to ensure safe, efficient sortation of packages.
• Lead daily meetings and communicate operational updates and goals.
• Develop and administer employee relations and safety programs.

Skills

Team leadership

Communication skills

Data interpretation

Business judgment

Training & mentoring

Public speaking

Education

High school diploma or GED

Bachelor's degree preferred

Associate degree / relevant certification possible

Job description

FedEx Corporation in Wooster, OH, is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation. You will manage a team of Package Handlers and possibly administrative staff, aligning with FedEx policies and regulatory requirements.

The role emphasizes driving safety culture, coaching staff, and delivering performance improvements while maintaining compliance with company standards. Strong communication and leadership skills are essential.