Frontline Operations Supervisor — Safety Focus

FedEx; Fargo (ND); On-site; USD 34,000 - 39,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to lead a team of Package Handlers and administrative staff in a high-volume facility. The role emphasizes safe, efficient sortation and adherence to FedEx policies and procedures.

The supervisor will hire, coach, train, evaluate and recognize staff, manage daily operations, and drive performance improvements while maintaining strong safety standards in a fast-paced environment.

Qualifications

• Minimum education includes HS diploma or GED; bachelor’s degree preferred.
• Experience: at least 6 months in package handling, supervisory or similar role.
• Ability to lead a team, inspire vision and manage performance.

Responsibilities

• Champions Safety Above All culture and safety initiatives.
• Handle hiring, coaching, training, recognition and performance management.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage staff for safe and efficient sortation of packages.
• Analyze operational performance and drive improvements.
• Lead daily meetings and communicate updates and goals.

Skills

Visionary leadership

Team leadership

Business judgment

Verbal/written communication

Data interpretation

MS Office / tech literacy

Mentoring/coaching

Education

HS diploma or GED

Bachelor's degree preferred

Cert program / 2+ years college courses

Tools

MS Office

Job description

FedEx is seeking an Operations Supervisor to lead a team of Package Handlers and administrative staff in a high-volume facility. The role emphasizes safe, efficient sortation and adherence to FedEx policies and procedures.

The supervisor will hire, coach, train, evaluate and recognize staff, manage daily operations, and drive performance improvements while maintaining strong safety standards in a fast-paced environment.