Frontline Manager, Self-Storage Operations

Prime-Storage-Group-; Atwood (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off & holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for our Prime Storage Group properties. You will rent units, handle inquiries, and manage daily storefront operations while delivering exceptional customer service.

Responsibilities include processing payments, deposits, upselling moving products, and maintaining property cleanliness. The role requires 1–2 years’ experience, a HS diploma, strong communication, and the ability to lift 50 lbs.

Qualifications

• 1–2 years in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Able to work independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be able to lift 50 lbs and perform maintenance duties daily.

Responsibilities

• Rent self-storage units, parking spaces, and related products.
• Convert inquiries into rentals via phone and walk-ins.
• Maintain accounts receivable through collections, posting payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Sell features and benefits of the property at all opportunities.
• Resolve customer issues promptly and effectively.
• Ensure cleanliness and appearance standards are met.
• Inspect the property and perform lock checks.
• Perform other duties as assigned.
• Must work 3 full-time days, no partial days.

Skills

Customer service

Communication skills

Teamwork

Sales basics

Education

HS Diploma or GED

Tools

Outlook

POS systems

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for our Prime Storage Group properties. You will rent units, handle inquiries, and manage daily storefront operations while delivering exceptional customer service.

Responsibilities include processing payments, deposits, upselling moving products, and maintaining property cleanliness. The role requires 1–2 years’ experience, a HS diploma, strong communication, and the ability to lift 50 lbs.