Frontline Loss Prevention & Customer Service Associate II

TJX; Falls Church (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Paid holidays/vacation/sick

Life insurance

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Falls Church, VA, part of the TJX Companies, seeks an associate to deter theft, assist customers, and support store safety. You will wear a Body Worn Camera, stand at the front of the store, and coordinate with management to ensure a secure shopping environment.

The role requires strong communication, decision making, and the ability to work independently with 0–2 years retail or security experience. Competitive benefits apply.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and work independently.
• Prioritizes workload and manages time effectively.
• Able to stand for long periods.
• 0–2 years retail or security experience.

Responsibilities

• Serve as a visual deterrent to prevent loss or dishonesty at the front of the store.
• Wear a Company approved uniform including a Body Worn Camera.
• Greet customers and assist by directing them to management or service.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep with management.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Communication

Decision making

Initiative

Time management

Physical stamina

Retail experience

Job description

TJ Maxx in Falls Church, VA, part of the TJX Companies, seeks an associate to deter theft, assist customers, and support store safety. You will wear a Body Worn Camera, stand at the front of the store, and coordinate with management to ensure a secure shopping environment.

The role requires strong communication, decision making, and the ability to work independently with 0–2 years retail or security experience. Competitive benefits apply.