Frontline Loss Prevention & Customer Service Associate

TJX; Brooklyn Center (MN); On-site; USD 20,000 - 26,000; Part time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

TJ Maxx, part of the TJX Companies, is seeking a Loss Prevention Specialist to deter theft, support store management, and ensure safety. The role emphasizes wearing a Body Worn Camera, adhering to policies, and maintaining a positive customer experience at the front of the store.

You will join a Fortune 100 company with opportunities across stores and distribution centers, contributing to brand protection while delivering service.

Qualifications

• Strong verbal and written communication skills.
• Sound decision making abilities.
• Ability to take initiative and work independently.
• Prioritizes and organizes workload effectively.
• Able to stand for long periods.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a professional front-store stance.
• Act as a visual deterrent to deter loss/dishonesty.
• Review Store Emergency Response Guide.
• Wear a Company-approved uniform including Body Worn Camera.
• Greet customers and show courtesy and respect.
• Position at front of store or in a department.
• Refer customers to management or customer service via radio.
• Observe and report suspicious behavior or incidents to LP or management.
• Perform closing safety sweep of the store with management.
• Document incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Retail/security experience

Job description

TJ Maxx, part of the TJX Companies, is seeking a Loss Prevention Specialist to deter theft, support store management, and ensure safety. The role emphasizes wearing a Body Worn Camera, adhering to policies, and maintaining a positive customer experience at the front of the store.

You will join a Fortune 100 company with opportunities across stores and distribution centers, contributing to brand protection while delivering service.