Frontline Loss Prevention & Customer Security Lead

Burlington; California; On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Employee discount

Flexible hours

401(k) plan

Paid time off after 1 year

Job summary

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and support theft-reduction programs with a confident, energetic presence.

The role requires ability to stand long hours, maintain confidentiality, and communicate effectively in a fast-paced setting. Part-time schedules with benefits may be available; base pay starts at $16.90 per hour.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations preferred.
• Ability to stand and walk for extended periods and monitor store environment.
• Ability to maintain confidentiality and work in a fast-paced, high-pressure environment.

Responsibilities

• Monitor store entrances and high-risk areas to reduce theft opportunities.
• Greet customers with a warm, energetic greeting; engage with associates professionally.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.

Skills

Customer service

Security awareness

Clear communication

Job description

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and support theft-reduction programs with a confident, energetic presence.

The role requires ability to stand long hours, maintain confidentiality, and communicate effectively in a fast-paced setting. Part-time schedules with benefits may be available; base pay starts at $16.90 per hour.