Frontline Loss Prevention Associate II

The TJX Companies, Inc.; Catonsville (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, is seeking a Loss Prevention Associate to deter theft, assist customers, and uphold store safety. You will wear a Body Worn Camera and maintain a visible presence at the front of the store, collaborating with management and LP teams to protect the brand.

The role emphasizes teamwork, strong communication, and the ability to stand for long periods while delivering excellent customer service in a fast-paced retail environment.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Decision making

Initiative

Time management

Stamina

Retail experience

Job description

Marshalls, part of The TJX Companies, is seeking a Loss Prevention Associate to deter theft, assist customers, and uphold store safety. You will wear a Body Worn Camera and maintain a visible presence at the front of the store, collaborating with management and LP teams to protect the brand.

The role emphasizes teamwork, strong communication, and the ability to stand for long periods while delivering excellent customer service in a fast-paced retail environment.