Frontline Loss Prevention Associate

The TJX Companies, Inc.; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a Loss Prevention Associate to help protect customers, associates and the store.

You’ll act as a visible deterrent, wear a body worn camera, and support store teams by following the Emergency Response Guide and company policies. The role emphasizes strong communication, sound judgment, the ability to work at the front of the store, respond to customer needs, and participate in safety sweeps.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Communication

Decision making

Initiative

Time management

Stamina

Retail/security exp

Job description

HomeGoods at The TJX Companies, Inc. is seeking a Loss Prevention Associate to help protect customers, associates and the store.

You’ll act as a visible deterrent, wear a body worn camera, and support store teams by following the Emergency Response Guide and company policies. The role emphasizes strong communication, sound judgment, the ability to work at the front of the store, respond to customer needs, and participate in safety sweeps.